I read a great article the other day about how and when a restaurant should respond to posts made about it on Facebook. The article mentioned being quick to respond and being personal in tone. It mentioned signing up for some services that allow you to monitor what is being said about you without having to log in and read the comments on each site. It was heart warming for us because – THAT IS EXACTLY WHAT WE DO! But we even take social media marketing up a notch as we have a tool to easily post responses to multiple Facebook and Twitter accounts from a single place. Giddy up!
Fun to read articles that validate the need for what you do in the marketplace.
For more information on how we do this, click here.
Morgan Harris | Co-founder | Restaurant365