Freddy’s Frozen Custard & Steakburgers is a national frozen custard and burger chain with 25 owned stores and more than 350 franchised stores. The company was founded in 2002 and soon experienced rapid growth. I became frustrated with the limitations of the generic small business accounting software we were using. Sage just wasn’t sustainable for what we were trying to do, so I started looking for a new accounting system to support more locations.
When I was introduced to Restaurant365, I not only liked the flexibility of the system, I liked the team. I soon realized how switching to a restaurant-specific accounting software solution would be worth the investment, because it would save us time and resources as Freddy’s grew.
All of our restaurants are separate legal businesses, and with a typical accounting program we were constantly logging in and out of different entities doing multiple journal entries for a single invoice. Conversely, with Restaurant365 we can see across our whole business and charge things intercompany. Just that function alone saves us multiple days of reconciliation every period.
With fewer manual tasks each day and period, my team has been able to redirect its time to do more advanced analytical thinking. Before Restaurant365 we were working around the clock just trying to get everything done each period. Now, we’re really looking at what’s going on and looking ahead so we’re catching things that shouldn’t happen. With fewer manual tasks we’re able to reconcile every two to three days rather than once per period, so we’re always watching our cash. It makes a huge difference to the health of our business overall.
Restaurant365 has exceeded our expectations for support amidst Freddy’s rapid growth. With the system up and running, we have opened 13 new owned stores without scaling our internal accounting team. Because of the success we’ve had with Restaurant365 at the corporate level, I have recommended it to our franchisees as well.
