Report Industry Trends: The Impact of COVID-19 on the Restaurant Industry

R365 Industry Pulse

R365 Pulse is built with comprehensive data pulled directly from the Restaurant365 platform and allows us to identify key insights and trends for the restaurant industry during this trying time and beyond.

Below are the major milestones for restaurants during the COVID-19 pandemic:

  • March 11: The beginning of the downturn as states begin to restrict dine-in service
  • April 15: Stimulus checks begin to hit bank accounts, a slight uptick in sales can be seen.
  • May 1: States begin to re-open, notably GA & TX. This starts an upward trend of dine-in sales.
  • June 26: As COVID case increase in a second wave, sales at restaurants begin to flatten.

Weekly Key Insights

New Labor Data

(Aug 2) We’ve added a chart tracking the total employees scheduled each week and their labor hours to help visualize staffing as restaurants react to the unpredictability of COVID. In the last chart on this page, you can see that staffing largely tracks restaurant sales with a recovery from early April through late June. However, late June saw a flattening in staffing as many states battled a second wave of COVID infections.

Recovery: Dine-in is Tops

Most states now allow some form of dine-in service resulting in dine-in sales overtaking takeout orders (chart 3). The crossover happened Memorial Day weekend and the weeks since show that dine-in sales continue to grow (chart 4).

Trend Reports and Analysis

Reports below are updated multiple times a week.

Restaurant Overall Sales Trend

Year over Year Change in Sales For Open Restaurants

Percent of Total Sales by Service Type

Year over Year Change in Sales by Service Type

Daily Sales for All Restaurants

% of Restaurants Closed

Employee Count and Total Labor Hours

For more resources to help support your restaurant business during the COVID-19 pandemic, please visit our resource center.

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