When Alicart Restaurant Group opened their original location, Carmine’s in New York City in 1990, spreadsheets and simple software were enough to run the successful family-style restaurant. The single Italian restaurant quickly evolved into a multi-concept hospitality group known for delivering warm service and high-volume dining across several locations. As Alicart expanded over the years, their back-office systems didn’t scale with them. Standalone tools and manual processes made it difficult to manage operations efficiently. With growing pains came growing complexity, and the team found themselves relying on a large corporate staff just to input, verify, and reconcile fragmented data. To continue growing profitably, Alicart knew it was time to find a restaurant-specific platform that could streamline operations and deliver the clarity they needed to run smarter.
After more than a decade in business, Alicart Restaurant Group found that their back-office systems hadn’t kept pace with the complexity of running multiple high-volume restaurants. Without an integrated platform, the team struggled to operate efficiently or make timely, data-informed decisions. They needed a solution that would help them solve the following challenges:Â
To regain control and drive smarter, faster decisions, Alicart knew they needed a restaurant-specific software solution designed to support modern, multi-location operations.
After 15 years of successful growth, we had an army of people in both the restaurant and in the corporate office processing the same information at all different levels because the systems we were using were stand-alone products that did not integrate well with each other. We knew it was time to invest in a robust, restaurant specific software.
Jeffrey Bank, Chief Executive Officer
Alicart Restaurant Group
Alicart hired Drew Kuruc in the position of CFO to take reign of the company’s financials. He was also tasked to help find the perfect comprehensive software to consolidate their many disparate systems. To overcome its operational hurdles, Kuruc turned to Restaurant365, the most comprehensive, restaurant-specific platform designed to centralize and streamline accounting, inventory, labor, and scheduling.
We wanted something that was very powerful, yet also easy to use. After all, the data is being used daily by restaurant professionals who want to get to specific reports without wading through details that they don’t need at that time. I came across R365 which was created by restaurant veterans to solve real restaurant issues and found many glowing references right here in our city.
Drew Kuruc, Chief Financial Officer
Alicart Restaurant Group
Since implementing the software in 2011, Alicart has seen a consistent 2-3% cost savings, dependent on the individual concept. The team has replaced their patchwork of systems with a single source of truth, giving both corporate and in-store teams fast, accurate access to the data they need. Structured recipes, automated scheduling, and real-time reporting have empowered Alicart to reduce inefficiencies, eliminate guesswork, and drive smarter decisions across the board.
With Restaurant365’s robust reporting tools and more than 200 POS-centric dashboards and alerts (available on both desktop and mobile) the company transformed its back office team from data processors to strategic analysts.
We feel confident now that we are all looking at the same information. The reporting is detailed enough for the corporate office and simple enough for operators to get exactly what they need, fast.
Jeffrey Bank, Chief Executive Officer
Alicart Restaurant Group
Armed with real-time visibility, Alicart can now spot and solve potential issues before they impact the bottom line, all while creating a more efficient and unified operational approach across locations.
Both Bank and Kuruc are looking forward to implementing Onboarding next so that they can automate the hiring process and get to their goal of going completely paperless. Payroll is also on their implementation list to bring payroll in-house and cut their own employee checks.
The more you commit to the software, the more benefits you reap. Once you have it all set up and running properly, it becomes ingrained into your processes.Â
Jeffrey Bank, Chief Executive Officer
Alicart Restaurant Group
By embracing Restaurant365, Alicart Restaurant Group turned operational complexity into a competitive advantage. With fully integrated tools and real-time insights, the team has created a more agile, data-driven culture—one that’s empowered to make smart decisions quickly and scale with confidence. As they continue expanding their tech stack to include onboarding and payroll, Alicart is well-positioned to grow efficiently while staying true to their commitment to hospitality excellence.
2-3% average cost savings
across concepts
200+ POS-centric reports and alerts
available in real time
100% visibility into labor and inventory dataÂ
across all locations
Discover how you can start achieving savings like these for your business
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Restaurant365 bridges the gap between accounting and operations by centralizing all data, helping restaurant operators to become more efficient, accurately forecast, and tackle any challenge or opportunity with speed and accuracy.
