Dispute Management Software: Recover Lost Restaurant Revenue
Boost Profits by Managing Delivery Disputes
Get full visibility into disputes
The Go-To Dispute Management Platform for Top Restaurant OperatorsÂ
Automated Fee Recovery for Restaurants
- Reclaim up to 80% of lost revenue waiting in disputed delivery fees
- Cut hours of manual work each month with smart automation
- Stop revenue slipping through the cracks and watch profits grow
- Give your team the freedom to focus on what really matters, running your restaurant
Centralized Restaurant Revenue Management Across Platforms
- Manage all Grubhub, UberEats, and DoorDash disputes in one streamlined system
- Cut the time spent managing multiple platforms and reduce missed claims
- Recover lost revenue faster to protect your profits
- Give your entire team clear visibility into dispute status and outcomes
Dispute Resolution Software with Smart Automation
- Automatically file and track disputes to reclaim more lost revenue
- Slash the hours spent chasing claims and reduce missed opportunities
- Speed up dispute resolution to get money back faster
- Free your team to focus on creating outstanding guest experiences
Clear Insights and Accountability for Every Delivery
- Monitor disputes in real time to eliminate delays and endless follow-ups
- Increase accountability across your team and vendors
- Get precise insights to make smarter decisions
- Accurately evaluate third-party delivery performance to protect profits
Bruce Nelson, CFO
NOVA Restaurant Group
Turn Third-Party Disputes into Recovered Revenue
RESOURCES
Helpful Resources for Restaurant Dispute Management
FAQ
Disputes with third-party delivery platforms can quietly eat away at profits. From missing orders to incorrect fees, even small errors add up fast. This FAQ answers common questions about reconciling delivery data, spotting discrepancies, and using R365 to support faster, more accurate dispute resolution.
How does R365 help with third-party disputes?
By integrating POS, accounting, and vendor data, R365 gives you clear visibility into orders, payments, and fees. This makes it easier to validate charges, back up claims with accurate data, and catch discrepancies before they impact profitability.
Can R365 show me how much I’m losing to disputes or chargebacks?
Yes. With consolidated reporting, you can track third-party revenue, fees, and discrepancies by location or across your business. This helps quantify the impact of disputes and identify trends that may need attention.
Does R365 help reduce errors in reconciling third-party orders?
Absolutely. Because delivery orders flow directly into R365 from your POS and integrations, you avoid manual entry and reduce the risk of errors. This makes reconciliation faster and more accurate.
How does this save managers time?
Instead of digging through multiple systems, emails, and receipts, managers can pull all the data they need from one place in R365. This cuts down the hours spent researching disputes and speeds up the process of filing them.
Can multi-location operators use R365 to spot dispute trends?
Yes. R365 reporting lets you compare fees, chargebacks, and disputed transactions across stores. This visibility helps uncover systemic issues, whether with specific locations, delivery partners, or processes.