/
D&D Management Enterprises is a growing Jimmy John’s franchisee group with 30 locations spanning Utah and South Carolina. Known for serving fresh, gourmet sandwiches with all-natural meats, crisp produce, and bread baked in-house, the group is committed to serving fresh food and making a positive impact in the communities they serve.
When it was half its size and expanding past 18 locations, its chief financial officer Robert Madsen grew concerned that they were still using their original accounting solution, QuickBooks Desktop Enterprise. He recognized the need for a modern, scalable financial system that could keep pace with its growth and reduce operational risk. That’s when D&D set out to find an accounting solution that would meet the complex demands of a growing multi-unit restaurant group.
As D&D Management Enterprises scaled past 18 Jimmy John’s locations, chief financial officer Robert Madsen frew increasingly concerned about the stability and scalability of managing all locations within a single, oversized QuickBooks file. With the file approaching one gigabyte in size, the risk of corruption or data loss posed a serious threat to the business. It was time to find a purpose-built, cloud-based solution designed for the unique demands of the restaurant industry. Some of the key challenges D&D faced with its current accounting solution included:
To meet the growing demands of a multi-unit restaurant business, D&D Management Enterprises selected Restaurant365 as its new accounting platform. Unlike generic solutions, Restaurant365 offered a cloud-based, restaurant-specific system that could easily scale with the company’s expansion. Its built-in flexibility and cost-effective pricing (without per-user fees) made it a clear choice. The team was particularly drawn to features like automated bank reconciliation, AP automation, and customizable reporting that could streamline operations and support informed decision-making across all locations. With a solution purpose-built for restaurants, D&D could eliminate inefficiencies, reduce risk, and equip both the accounting team and store operators with the tools they needed to thrive.
Restaurants are a unique industry, so using general accounting software is like trying to make a square peg fit into a round hole. We wanted a solution that would do the job for us without a lot of work-arounds or add-ons. Restaurant365 checked all of our boxes. It is truly cloud based and modern. It is restaurant-focused and it was easy to customize for our company.
Robert Madsen, Chief Financial Officer
D&D Management Enterprises
Since implementing Restaurant365 in 2017, D&D Management Enterprises has streamlined its accounting operations, increased efficiency, and successfully scaled its business—all without expanding its back-office team. One of the most impactful changes was switching from a rigid monthly accounting cycle to a flexible, 13-period, four-week cycle.
With Restaurant365, we simply chose the 13 four-week accounting cycle and we were off to the races. It’s so much faster, and we no longer have to worry about forgetting to take all the right steps each time to adjust around an accounting cycle that simply isn’t functional for restaurants.
Robert Madsen, Chief Financial Officer
D&D Management Enterprises
Bank reconciliation has also seen a dramatic improvement. Restaurant365’s automation capabilities now match the majority of transactions automatically, allowing the team to focus only on exceptions. This enhancement has cut reconciliation time in half, even as the business expanded from 18 to 30 locations.
Additionally, the AP Automation feature has saved the accounting team an estimated 20% in time spent on document review and processing. By allowing the team to view invoices alongside journal entries, the software has reduced errors, streamlined approvals, and eliminated the need for time-consuming rework. As a result, Mr. Madsen now has more time to focus on strategic planning and less time chasing paper trails.
Restaurant365 has also empowered store-level operators with real-time access to financial reports and insights. Managers can now drill into live P&Ls, investigate anomalies, and track store performance over time—without relying on the corporate accounting team. This access to transparent, actionable data has strengthened operations and enabled smarter decision-making across all locations.
It’s going to revolutionize the way you think about your accounting system and enable you to do things you’ve never been able to do before.
Robert Madsen, Chief Financial Officer
D&D Management Enterprises
By partnering with Restaurant365, D&D Management Enterprises has transformed its accounting operations into a scalable, efficient, and insight-driven system that supports its continued growth. The platform has not only eliminated manual pain points and reduced operational risk but also empowered store operators with real-time financial visibility, enabling smarter decision-making across the organization. With the ability to manage more locations without increasing headcount, D&D is well-positioned to expand further and confident that its financial foundation can support the journey ahead.
50% reduction in time spent
on bank reconciliations
20% decrease in time spent
processing accounts payable
67% growth in store count
without adding accounting headcount
Discover how you can start achieving savings like these for your business
500 Technology Drive, Suite 200
Irvine, CA 92618
Westech 360
8911 N Capital of Texas Hwy
Building 1, Suite 1200
Austin, TX 78759
Restaurant365 bridges the gap between accounting and operations by centralizing all data, helping restaurant operators to become more efficient, accurately forecast, and tackle any challenge or opportunity with speed and accuracy.
