Restaurant FAQs | Restaurant365

Mobile App

Get answers to the most frequently asked questions by restaurant operators about Restaurant365’s Mobile App.

What happens if I lose cell or internet service on the go?

While the app is primarily meant for use with a live internet connection, some features on the R365 app have an offline mode. One example is inventory counts. Offline mode allows you to keep working even without internet. Once you reconnect, you can upload your offline work to the cloud.

Does the mobile application work evenly in Android and iOS?

The R365 app supports the same features and experience on both Android and iOS phones.

What is the difference between the mobile app and the website?

The R365 app is specifically designed to help restaurant managers and employees get things done on the go. It’s the main way that employees can see their schedule, make requests, and communicate with their coworkers. For managers and administrators, we have streamlined a select but growing number of features for use on a mobile phone. This includes inventory counts, AP approvals, and logbook entries.

Does it cost anything to use the R365 app?

No. The app is available to any R365 customer.

AP Automation

Get answers to the most frequently asked questions about R365 Accounting and our AP Automation Suite.

Does the AP Automation Suite create accounting records?

Yes. R365 automatically transforms documents into accounting records that are coded to your general ledger.

How much do payments through the virtual card cost?

Payments via the card are $0.

What is Positive Pay?

Positive Pay is a critical fraud prevention tool. It’s an optional service you can use as an AP Automation Suite customer and there is no cost to add it on.

Can I pre-schedule a vendor payment?

Yes! Need a payment to go out next Tuesday but planning to be out of the office? No problem, schedule payments to go out at a time that works best for your restaurant.

Are accounts payable systems secure?

Payments made through Restaurant365’s software are always secure, as the platform is SOC certified and designed to help protect you from fraud.

How can accounts payable automation software save me time?

Restaurant365 offers a full-service automation solution to help users automate their accounts payable process, eliminating many of the manual tasks associated with AP management.

Banking

Get answers to the most frequently asked questions about R365 Accounting and our Banking capabilities.

How much does it cost to integrate my bank with R365?

There is no charge for the integration. Bank integration is a foundational part of R365 and is included.

How often can we perform bank reconciliation with R365?

There is no limit on the frequency or number of times you can reconcile your cash balances with your bank’s corresponding numbers.

How does bank reconciliation in R365 work?

You can perform automated bank reconciliation via direct web connect or file upload.

Financial Reporting

Get answers to the most frequently asked questions about R365 Accounting and our reporting, analytics, and business intelligence capabilities.

What kind of restaurant reports does R365 offer?

R365 customers can choose to use proven out-of-the-box reports or build your own and easily distribute reports to key team members.

Does the actual versus theoretical food cost analysis provide the variance as a dollar amount or a percentage?

The variance is represented as both a dollar amount and a percentage.

Do your dashboards allow for more than one chart on a single page?

Yes. Depending on how large you’d like each chart, table, or pivot table to be or how much information is on each, you can reasonably fit about four on a single page.

Does R365 offer intraday polling?

Yes. You can poll current sales and labor data every 15, 30, or 60 minutes (depending on your POS capabilities), then make labor decisions based on current sales to reach optimal labor performance.

How can the use of a restaurant dashboard increase my profitability?

R365’s dashboards allow you to see how combined food and labor cost at all your restaurant locations factors into overall sales to boost your margins.

What are the best apps for restaurants to use in order to boot efficiency?

An all-in-one restaurant solution is the most effective because it allows operators to see important financial, operational, and workforce data in one dashboard so you can address challenges and seize opportunities as they arise.

Fixed Asset Management

Get answers to the questions restaurant accounting teams most frequently asked about fixed asset management.

How can I accurately track the depreciation of my restaurant’s fixed assets?

Restaurant365’s Fixed Asset Management module allows you to manage depreciation schedules by providing customizable asset classes and with the widely used straight-line method. Our solution enables you to monitor asset lifecycle, depreciation schedules, and maintenance records, ensuring that your assets are properly accounted for.

Does Restaurant365 support multiple locations in tracking fixed assets?

Absolutely! R365 is designed to manage fixed assets across multiple restaurant locations. Our centralized platform allows you to track asset allocation, transfer, and depreciation by location, giving you a clear overview of your assets’ value across your entire organization. This is particularly beneficial for multi-unit operators looking to streamline asset management and optimize resource allocation.

What types of assets can I track within R365’s Fixed Asset Management module?

R365 supports the tracking of a variety of fixed assets, including equipment, vehicles, leasehold improvements, and furniture. You can categorize assets into customizable classes, assign them to specific locations, and monitor their value over their lifecycle. This flexibility allows you to maintain a detailed and organized asset register. Additionally, R365 allows you to track expenses related to assets to provide further insight.

Can I generate reports on my restaurant’s fixed assets for audits or reviews using R365?

Yes, R365 provides the ability to generate detailed reports on your fixed assets, including acquisition costs, depreciation history, and asset value. These reports are essential for audits, financial reviews, and tax preparation, ensuring that you have all the necessary information at your fingertips

Budgeting & Forecasting

Get answers to the questions restaurant accounting and management teams most frequently asked about budgeting and reporting.

What are the key elements of an effective restaurant budgeting and forecasting process?

Restaurant365 enables an effective budgeting and forecasting process by utilizing historical data analysis to inform future projections, setting realistic financial goals, and providing continuous monitoring tools. These elements work together to ensure your restaurant stays on track financially.

How can budgeting software help improve financial accuracy and reduce manual errors?

R365’s budgeting software automates calculations and data entry, significantly reducing the risk of human error. By centralizing financial data and providing real-time updates, R365 ensures that all information is accurate and up-to-date, making financial management more efficient.

What strategies can be implemented to forecast revenue during seasonal fluctuations?

Restaurant365 allows you to conduct trend analysis using historical data to identify seasonal patterns and adjust forecasts accordingly. Scenario planning features prepare you for best and worst-case scenarios, while flexible staffing and inventory management help align resources with expected demand.

How does integrating budgeting with POS and accounting systems streamline financial planning?

Integrating R365’s budgeting module with POS and accounting systems provides real-time data integration, pulling sales and expense data directly into your budget. This leads to consolidated reporting and improved decision-making by offering a comprehensive view of your financials.

What are the best practices for adjusting budgets in response to real-time financial data?

Restaurant365 recommends regular budget reviews to compare actual performance against projections, ensuring agility to make quick adjustments as market conditions change. By using real-time data, R365 helps you make informed, data-driven decisions, ensuring your budget remains aligned with current business conditions.

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