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Restaurant365 Acquires ExpandShare to Enhance Employee Training, Operations, & Guest Experiences
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Onboarding Can Make Or Break Employee Satisfaction
...us, rely on their phones more than anything else they own. They apply to jobs online, take interviews over Zoom, and on some days, probably
Guest Engagement: Proven Strategies to Elevate Retention and Loyalty in Your Restaurant (Part 2) 
...the front-of-the-house and digital world. Gain invaluable insights from industry leaders and experts, and leave with practical and actionable tips on: The Three Most Common
QSRs Update Physical Restaurants to Drive Digital Sales
...on average, making as much money as it made pre-pandemic,” Smith said. “But then, we also see … new channels … like online ordering, curbside
How Proper Onboarding Increases Employee Satisfaction
...be provided online through video learning, proving both convenient and cost-effective. GUIDE Hiring and Retaining Restaurant Staff DOWNLOAD Pair new hires with a mentor Training
How Restaurant365 CEO Tony Smith Uses Data to Make Better Decisions
...are. Still, the software company executive has been able to prove that authenticity is a powerful tool for building a devoted following online. He believes
How to Work with Restaurant Influencers
...can increase your customer retention rate by tracking your online review metrics on websites such as Google, Yelp, Facebook, and more. Focus on liking, sharing,
Restaurant data dashboard
The Best Dashboards for Restaurant Managers
...the performance of a restaurant,” El Pollo Loco CEO Larry Roberts told Restaurant Business Online. “Restaurants with strong general managers, who understand their operations, establish
Restaurant365 Customer Survey: State Of The Industry
...the top priority, with nearly 50% of respondents planning to invest, followed by: Loyalty programs (38%) Marketing technology (38%) Guest feedback (32%) Online ordering (31%)
Incentivio
...first-time visitors and loyalists. The platform, powered by AI and ML, combines branded online ordering and white-label restaurant apps with customizable loyalty, a data-driven marketing
Restaurant Dive Logo over Bar
Top 7 Restaurant Industry Trends to Watch in 2024
...restaurants. “Everything there is about shaving off time or waste,” Chirone said. Of particular importance are the systems that take orders from the POS and
How To Start a Restaurant
...customers will find your restaurant online through search engines and social media. If your name is close to that of another business in the area,
Six Tips & Tricks For Super Bowl Sunday At Your Restaurant
...tricks for restaurant operators. Whether you’re hosting a watch party at your bar, or just prepping for an influx of online orders, there’s plenty of
Monthly AI Update: Text To Image Generators
...not only grabs the audience’s attention but also maintains a consistent and professional visual identity for the restaurant across various online platforms. These image generators
How To Run A Coffee Shop
...with complaints. Constructive criticism can unveil areas for improvement and highlight what’s working well. Whether it’s through comment cards, online surveys, or a dedicated email
Why a Customer Service Strategy Is Important in a Restaurant
...Positive Reviews Customers have a lot of power in this digital world, so don’t be shy to ask for positive online reviews. About 43 percent
Barista filling out inventory management on a tablet device
Top 5 Restaurant Operations Management Trends You’ll See in 2024
...figure out how much food to order so nothing goes to waste, or it can chat with customers online to answer their questions fast. This
Back of the house at a restaurant
Restaurant Back of the House Management – The Ultimate Guide
...first day, streamlining the initial administrative process. Comprehensive employee training programs can be delivered through online platforms, ensuring consistent education on kitchen protocols, safety standards,
How to Open a Pizzeria
...but it also helps manage inventory efficiently. When choosing a POS system, look for one that integrates seamlessly with your accounting software, supports online orders,
Understanding ServSafe: A Quick Guide 
...either online or in-person, and complete the training modules. Pass the exam: Schedule and take the certification exam. Upon passing, you will receive your ServSafe
How to Conceptualize, Test, and Launch New Menu Items at Your Restaurant Quickly
...align with customer expectations for fresh and timely offerings. Collect feedback: Comment cards left on tables provide a quick and easy way for guests to
Serve Up Success: Common Restaurant Mistakes and How to Avoid Them 
...via surveys, social media, and review platforms to understand preferences and areas for improvement. Adopt new technologies: Implement online ordering and delivery platforms and use
How to Use Customer Data to Power Your Restaurant Business
...details, birthdays, and anniversaries.  Order history: Dishes ordered, frequency of visits, average spend.  Feedback: Reviews, surveys, social media mentions.  Online behavior: Website visits, email interactions,
Best Restaurant Industry Podcasts
...out how to stand out online. Through candid conversations and actionable insights, Digital Hospitality breaks down the strategies that work, the lessons learned, and the
How to Spot Your Best Servers and Drive Restaurant Growth 
...sharing their thoughts on what could be improved. To get a clear picture, check out online reviews, comment cards, and even the casual feedback guests
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