Restaurant365’s 2026 State of the Restaurant Industry

The restaurant industry is always evolving, and staying ahead means knowing what’s coming next. Restaurant365 and industry experts recapped the biggest trends shaping 2026 and explored what restaurant operators are focusing on and investing in for the year ahead.

This free webinar was hosted by R365 Solutions Architect Marc Cohen and featured industry leaders Jaclyn Nesemann of Black Rock Coffee and Kevin O’Bold of Ultra Steak. They shared real-world insights and practical strategies grounded in current challenges and opportunities.

The session drew from Restaurant365’s latest State of the Restaurant Industry survey, featuring data from over 4,000 restaurant locations nationwide. Topics included rising costs, staffing pressures, shifting customer expectations, and the strategies operators are using to overcome them.

Staying informed about industry trends and challenges remains essential for making smarter decisions and positioning your restaurant for long-term success. This session delivered actionable insights to help set businesses up for growth in 2026 and beyond.

Meet the Speakers

Marc Cohen

Solutions Architect

Jaclyn Nesemann

Business Intelligence Manager

Kevin O’Bold

VP of Finance

Ultra Steak logo

Kevin O’Bold

VP of Finance

Ultra Steak logo

Restaurant365 brings together accounting, operations, scheduling, and more in a flexible platform—empowering restaurants to choose the solutions they need and scale with confidence.