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Restaurant Manager Test: How to Identify and Develop Great Leaders

Restaurant Manager Test: How to Identify and Develop Great Leaders

Picture of Denise Prichard
Denise Prichard

Great managers can make or break a restaurant. They set the tone for service, ensure standards are met, and keep the team motivated and efficient. But figuring out who has the right mix of skills before they’re on the floor isn’t easy. A manager test helps you identify leadership potential, close skill gaps, and build a stronger management team from the start.

Overview

  • A restaurant manager test evaluates leadership, operations, and people skills to ensure the right fit.
  • Testing before promotion or hire reduces turnover and helps standardize expectations.
  • Integrated training and assessment tools make it easy to track progress and build manager pipelines.
  • Restaurant365 gives operators an all-in-one platform to train, assess, and develop their management teams.

Why manager tests matter

The difference between a good shift and a great one often comes down to the manager. They’re juggling labor costs, food safety, guest issues, and staff development all at once. Without clear criteria or testing, promotions and hiring can be a guessing game — leading to inconsistent standards and higher turnover. A structured manager test gives you an objective way to measure leadership skills, operational knowledge, and brand standards before putting someone in charge.

Take the guesswork out of manager assessments and grow stronger leaders.

See how R365 makes it happen.

What to look for in restaurant manager tests

When evaluating or building a manager assessment, look for:

  • Leadership and communication modules to gauge soft skills
  • Operations knowledge on inventory, scheduling, compliance, and guest service
  • Scenario-based questions to see how they’d handle real-world challenges
  • Brand-specific standards so tests reinforce your culture and expectations
  • Mobile-friendly access so candidates can complete assessments on their schedule
  • Tracking and reporting to monitor results and development over time


With Restaurant365’s employee training tools, you can create and assign custom assessments alongside training, keeping everything in one system — and if you’re looking for practical ways to develop stronger leaders, check out our blog How to Train a Restaurant Manager.

How manager tests work

Traditionally, managers are promoted or hired based on experience and gut feel. A better approach looks like this:

  1. Assign a standardized manager test during hiring or promotion.
  2. Evaluate results to identify strengths and areas for coaching.
  3. Pair assessments with targeted training modules to close skill gaps.
  4. Track completion and progress automatically.
  5. Reassess periodically to measure growth and readiness for new responsibilities.


When assessments and training live inside the same platform, you can build a stronger pipeline of future leaders without extra paperwork.

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Case study: Bavarian Bierhaus

Located in the heart of Nashville, Tennessee, Bavarian Bierhaus is a 17,000-square-foot German beer hall known for its lively Oktoberfest-style atmosphere and traditional cuisine. As business grew, Chief Operating Officer Joe McCarrol sawthat manual Excel spreadsheets were slowing operations and making it hard to onboard and train new managers effectively.

When they switched to Restaurant365, everything changed:

  • Daily tasks moved from printed spreadsheets to a centralized, cloud-based system
  • Opening, midday, and closing duties could be assigned and tracked in real time
  • New managers onboarded faster with clear, structured checklists
  • Communication and accountability improved across the management team
  • Managers now save up to an hour each day — nearly 30 hours a month — which they reinvest in team development and guest service


By replacing outdated processes with Restaurant365, Bavarian Bierhaus streamlined operations, improved consistency, and gave managers more time to focus on guests and growth.

Bavarian Bierhaus showed what’s possible when task management and manager training live inside a single platform. Want to see what it could do for your restaurant? Get a free demo of R365.

Comparing your options

Restaurant365

✅Integrates assessments with training, scheduling, and payroll

✅ Real-time reporting on completions and performance

✅ Mobile-friendly, scenario-based assessments

✅ Best for multi-location operators who want manager development tied into daily operations

Standalone testing platforms

Offer generic leadership assessments

❌ Require separate logins and manual tracking

❌ Don’t reinforce brand-specific standards

Informal in-house testing

✅ No upfront cost

❌ Hard to standardize across locations

❌ No tracking or updates without manual effort

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FAQs

  • What is a restaurant manager test?
    • A structured assessment of leadership, operational, and customer service skills used to evaluate and develop restaurant managers.
  • When should you use a manager test?
    • During the hiring process, before promoting an employee, or as part of ongoing development to identify training needs.
  • Can assessments be customized to our brand?
    • Yes. Platforms like Restaurant365 let you build custom questions and modules tailored to your standards and culture.
  • Does testing really improve performance
    • Yes. By identifying strengths and gaps early, you can target training, reduce turnover, and ensure consistent management practices.

Real-world results

Beyond features, the true measure of a great system is the impact it has on your business. By putting these tools into practice, companies using Restaurant365 have achieved measurable results.

  • Manager time savings: Bavarian Bierhaus implemented Restaurant365 Task Management and now saves up to an hour per manager per day — nearly 30 hours a month — which they reinvest in team development and guest service.
  • Automated, accurate inventory tracking: “Restaurant365’s inventory solution automates the process to simplify inventory counting, easily transfer inventory, and break down menu item costs to spot and act on problems or opportunities.”
  • Comprehensive restaurant management: “Finally, it includes accounting and payroll, workforce management, scheduling, food costing and inventory controls, as well as analytics and reporting.” 
  • Integrated platform: “Direct integration with more than 70 POS systems allows for a smooth transfer of data between front-of-house and back. Its ability to centralize restaurant data from so many sources is unmatched.” 


The shift from manual processes to a unified inventory and operations system isn’t just about saving time; it’s about fundamentally changing how restaurants operate. It’s about turning fragmented data into actionable insights that drive profitability.

Spot talent, set expectations, and build stronger teams.

See how R365 develops leaders.

Conclusion

Manager tests take the guesswork out of hiring and promoting restaurant leaders. They help you spot talent, close skill gaps, and standardize expectations across all locations. Done right — and paired with ongoing training — they’re not just a hiring tool but a way to build stronger teams and better guest experiences.

With Restaurant365, operators can create and assign manager assessments alongside training modules, track progress in real time, and develop confident leaders ready to grow with the brand.

Ready to build your next generation of restaurant leaders? Get a free demo of R365.

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