/

People Serving People Serves Speedy Implementation & Extra Cheddar

People Serving People Serves Speedy Implementation & Extra Cheddar

People Serving People logo

Restaurant accounting specialists People Serving People (PSP) has a singular focus: help restaurants successfully serve guests and boost profitability by implementing Restaurant365’s integrated, all-in-one restaurant accounting and management platform within 30 days. 

Founded in the neighborhood of Cambridge, MA, PSP began implementing Restaurant365 for clients in 2016. Now based in South Florida, PSP is dedicated to the restaurant industry and serves its unique needs with outsourced restaurant accounting and consulting that includes dedicated Restaurant365 accounting and operations, training, daily bookkeeping, reporting and insights, period-end accounting reconciliations, financial reporting, and year-end services, all revolving around white glove Restaurant365 implementation.

Challenge

Many of PSP’s clients came to them facing the same familiar struggles: outdated accounting systems, time-consuming processes, and limited visibility into the numbers that mattered most. Without the right tools or support, these restaurant operators were stuck working harder just to stay afloat, let alone grow profitably. They often needed an accounting solution that could solve the following challenges: 

  • Restaurant-specific accounting software: Reliance on generic systems like QuickBooks made it difficult to manage the complexities of multi-location restaurant operations

  • Automated processes that could save time. Cumbersome, manual processes slowed down daily tasks like bookkeeping, reporting, and period-end close.

  • Real-time data for personalized insights. Lack of real-time data meant missed opportunities to course-correct or capitalize on trends

  • Inventory cost monitoring. Inconsistent inventory tracking and left operators vulnerable to unnoticed spikes in ingredient prices

  • Easy, uncomplicated implementation. Many teams were hesitant to switch systems due to the perceived complexity of migrating financial data and training staff


Recognizing these recurring challenges, PSP set out to provide a better path forward built around fast, effective implementation of Restaurant365.

Solution

To help restaurants overcome their most pressing accounting and operational hurdles, People Serving People (PSP) turned to Restaurant365 as its go-to platform. With deep expertise in restaurant accounting and operations, PSP has built its entire offering around implementing Restaurant365 quickly and effectively, often going from kickoff to go-live in just 30 days.

Row34, a group of four comfortable-yet-sophisticated New England seafood restaurants spread across the region, knew that as the company grew, it needed to take a more sophisticated approach to how it approached finances, but after a decade with QuickBooks was concerned about making the switch.  

We started working with PSP on January 8th and were live on February 1st. They knew not only just the restaurant business but how to make Restaurant365 fit perfectly for our business.

Shore Gregory, Co-Owner

Row34

Between PSP’s understanding and insight into the industry and R365’s integration, centralization, and ease of use, more people within Row34 are accountable for day-to-day decision-making that drives profitability with accurate, near real-time data.   

By leaning on R365’s all-in-one, restaurant-specific tools, PSP empowers its clients with real-time visibility into everything from inventory and purchasing to P&Ls and labor costs. Their hands-on approach and deep knowledge of both the platform and the industry means they don’t just “set it up.” They tailor the implementation to each restaurant’s unique needs. PSP takes on the heavy lifting of data migration, setup, and training, making implementation painless for operators and setting them up for long-term success.

Restaurant365 has everything in it. I can see all of the transactions, I can see the invoices, I can see my inventory accounts, and we can use those numbers to project and plan for what’s going to happen in the future without having to spend time in Excel or a spreadsheet.

Suzy Hays-Bailey, Beer Director

Row34

Results

By partnering with People Serving People and leveraging the power of Restaurant365, restaurant operators gain fast access to meaningful data that drives smarter decisions and improves profitability, often within just a few weeks. For clients like Row34, the switch from legacy systems like QuickBooks to R365 meant faster, more accurate financial reporting, greater operational visibility, and better control over rising costs.

Restaurant teams now spend less time in spreadsheets and more time running their restaurants. With line-item-level insights and real-time reporting, PSP helps clients uncover hidden cost drivers — like a 13.9% spike in shredded cheese prices that cost one six-location group more than $17,000 annually. 

Across a six-month period, PSP noticed the price of sharp cheddar cheese, one of the key ingredients in the client’s beloved mac-and-cheese, rose 13.9% from $2.95 to $3.36. For this restaurant company, the increase translated into an excess cost of $2,740 per period for a single menu item. Combined with increases in other inventory items like meat, poultry, and eggs, it’s easy to see how quickly even the hardest-working, best-performing restaurant can slip into the red.    

When you spend $17,000 more than usual on shredded cheese over the year that should definitely be on your radar. This is the type of data PSP brings awareness to in the day-to-day challenges of operations. If you can’t see it, you can’t fix it.

James Simpkins, VP of Client Success 

People Serving People

Reviewing inventory and P&L statements once per month or quarter can leave those kinds of unnoticed for months. Clarity like that empowers operators to take quick, informed action, from renegotiating vendor contracts to tightening up inventory processes.

Conclusion

For restaurant operators navigating slim margins and rising costs, fast access to accurate data can be the difference between thriving and just surviving. People Serving People, combined with the power of Restaurant365, delivers exactly that—an industry-specific solution implemented in 30 days or less, with the ongoing support and insights operators need to grow profitably. By eliminating the guesswork from financials and operations, PSP helps restaurants turn challenges into opportunities and focus more on what they love: serving great food and memorable experiences.

People Serving People logo

RESULTS

30-day R365 implementation

for restaurant clients

$17K saved for a 6-location restaurant group

dolor sit amet

Easy & custom implementations

for a seamless hand-off

Discover how you can start achieving savings like these for your business

Restaurant365 bridges the gap between accounting and operations by centralizing all data, helping restaurant operators to become more efficient, accurately forecast, and tackle any challenge or opportunity with speed and accuracy.