...by the curious TikTok culture for posting on social media, the resurgence of classic cocktails is in full swing. Many bars and restaurants are seeing
...be successful. Now, as Restaurant365’s Manager of Customer Success, Jason is dedicated to working with customers to help them get the most out of Restaurant365’s
...if everyone had a chance to work in a customer service position. When hiring, consider candidates with restaurant experience. They may have exactly the kinds
...when you’re trying to juggle scheduling staff with different skillsets and responsibilities, the stakes are high – improperly allocated labor leads to a poor customer
...most common comps in a restaurant are: Unhappy customer Promotions/customer relations Long ticket time Server error Kitchen error Runner error What is a void at
...holiday hustle! From refreshing customer service skills to cross-training your staff and tackling seasonal menu updates, this guide is packed with actionable tips to help
...capacity evening, which could lead to poor customer service. In order to optimize costs as well as customer satisfaction, your restaurant labor scheduling should have
...pined for them. Then we got scared to be cheek-to-jowl with fellow customers. As patrons surged back, a dearth of workers kept things off-balance. And
...protein and a satisfactory crunch. Customers will still crave convenience Many customers got used to social distancing and are not ready to return to a
...world of fast food, restaurant franchisees need to stay ahead of the curve. Efficiency, accuracy, and smooth operations are critical to ensuring both profitability and
...customers. Ensure the seats are comfortable and the tables are well-spaced to maintain the airy appeal customers crave when opting to dine outdoors. Create a
...Bar Customers are also invited to schedule appointments in advance to meet with Restaurant365’s customer success team to take a deeper dive into the software’s
...Customer Advocate Morgan Harris shared the key to Amazon’s success with a packed audience: the flywheel. It starts with investment leading to customer benefits that
...feedback from customers. In most organizations, this is difficult as the product development team has little or no direct contact with customers –– just a
...customers. Establishments relied on pen and paper to jot down bookings, leading to potential errors, double bookings, and disgruntled diners. The introduction of digital databases
...It’s also about the value customers see in those large portions. “We haven’t decreased portion sizes and our customers ‘eat for the leftovers’—they take home
...vendors correct violations. Improved Employee Experience and Customer Experience Finally, inventory management has the benefit of keeping both your employees and your customers happy. Your
...build the Positive Pay file for our customers and make it easy for them,” Blaylock said. “When our customers realized that we would automate Positive
...gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730
...This can help refine your menu while making your staff feel involved in the restaurant’s offerings. Customer Comment Cards: These may be old-school, but they
Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. The restaurant industry moves at a fast
Restaurant365 brings together accounting, operations, scheduling, and more in a flexible platform—empowering restaurants to choose the solutions they need and scale with confidence.
