Discover some of the highlights from Restaurant365’s latest customer survey, covering everything from restaurant food and labor costs to emerging industry trends and the future of restaurant tech.
Throughout the year, Restaurant365 makes it a priority to regularly touch base with its customers. But it’s not just about collecting data—it’s also about staying connected with the industry. These surveys give the team a chance to hear firsthand about your challenges, your wins, and how things are shaping up in the restaurant industry throughout 2024.
Let’s explore some key highlights that reveal the current state of the industry and offer glimpses into the future.
As the industry’s leading all-in-one, cloud-based restaurant management platform with accounting, inventory, and workforce management, we’re honored to walk alongside customers as they navigate the complexities of running and growing successful restaurant businesses.
We make it a point to dig deeper into the front lines to get firsthand insights into operators’ perspectives, thoughts, emotions, and plans. Restaurant operators generously participated in our recurring State of the Industry survey, sharing their time, thoughts, and ongoing dedication to delivering excellent dining experiences. Take a closer look at the key statistics from the most recent survey below.
When questioned about their biggest hurdle in 2024 up to now, restaurant leaders echoed familiar struggles: dealing with issues like sales volume, labor costs, and staffing.
Recognizing the nature of the restaurant industry, survey participants voiced their plans to allocate resources towards a variety of talent and tools to ensure 2024 continues to be a success. Leaders were presented with a selection of six investment priorities and had the flexibility to choose one or more options to enhance their strategies for the year ahead.
When the topic of exploring additional revenue streams came up, survey participants shared a diverse range of responses, adding an exciting layer of depth to the conversation.
We make it a point to dig deeper into the front lines to get firsthand insights into operators’ perspectives, thoughts, emotions, and plans.”
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As you set off on your journey through the months ahead, know that Restaurant365 is here to support your restaurant’s success. Whether you prefer watching, reading, or connecting, there’s a wealth of resources available to keep you informed about the latest industry trends and best practices. Take a look at the resource center, where you’ll find blogs, guides, webinars, case studies, ebooks, videos, and calculators—all tailored to help your restaurant thrive. Cheers to continued success throughout 2024.
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