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How to Brew Bigger Margins & Loyal Coffee Shop Customers

The coffee shop industry continues to grow, but operators are facing a wave of challenges—from rising coffee costs and complex inventory needs to high employee turnover and outdated systems. At the same time, guests expect modern conveniences like mobile ordering, contactless payments, and drive-through options. This guide breaks down the strategies and technologies successful coffee shop operators are using to improve guest experiences and profits as they grow.

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Coffee shops can’t afford to let inefficient back-office practices become the norm. Operators need tools that automate manual tasks and provide visibility into real-time data in order to keep operations flowing smoothly.” 

Page 6  |  Outdated Back-Office Practices

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