This article was written for FSR by Mark Calvillo, Senior Vice President of Product at R365. TO ATTRACT, ACCOMMODATE, AND WOW THESE POTENTIAL CUSTOMERS, THE
...demographics of your area to understand the age, income levels, family structures, and cultural backgrounds of your potential guests. Analyzing competitors: Visit competing restaurants and
...successful sales reps are those who have great communication skills. They are good listeners who can understand the customers’ issues even when those customers have
...higher quality, flavor, and texture using less ingredients. Increased marketing power. Adding new menu items is a great reason for operators to reach out to
...a great tactic for marketing to customers. In the restaurant world, 65% of patrons tend to be return customers, which presents a great opportunity for
...more than just customers. Technology, it seems, is making the restaurant industry bigger and better. Here are five emerging technologies I found at the National
...to track all information related to a customer incident, including the customer’s contact information, employees who were involved, and an actionable solution to the problem.
...The data scientists at Upserve found that their restaurant customers using a mobile POS saw a 50% quicker order-to-table time. When guests get their drinks
...intuitive dashboard and instantly grasp key insights about your restaurant’s performance – from customer preferences and dining trends to inventory management and revenue streams. Regardless
...poor customer experience. While there will always be a certain degree of unpredictability in sales, your restaurant sales forecast can give you an informed starting
...capacity reservations for all four nights and ordered enough prime rib to accommodate the expected influx of customers. When the event was postponed, he called
...upsells to customers without human intervention. Analyzing & Responding to Customer Reviews Restaurants rely on customer reviews more than almost any other industry. A company
...to a lot of changes, but customers are proving resilient—to an extent. This article first appeared in FSR. The restaurant industry is no stranger to
...customers saved $1.1M during the pandemic. These savings are possible when your entire organization is connected through one system. Better together Finally, I want to
...negatively impacting the customer experience or employee retention rates. Store-level restaurant managers should be aware of labor cost challenges, as well as the tools that
...actionable data, they can make informed adjustments while still balancing employee retention concerns and a positive customer experience. Sales Per Labor Hour and Customers Served
Are you using restaurant analytics? Your restaurant group generates valuable data every day in the normal course of operations. There’s sales and customer data, labor
...play pivotal roles in restaurant operations, their functions are distinct. A POS system is primarily customer-facing, used by servers and cashiers to take orders, process
Restaurant365 brings together accounting, operations, scheduling, and more in a flexible platform—empowering restaurants to choose the solutions they need and scale with confidence.
