Case Studies

Case Studies

Customer Success with Restaurant365


Opens 13 New Stores Without Expanding Accounting Team

National frozen custard and burger chain with 25 owned and 350+ franchised stores

Amidst Freddy’s rapid growth, CFO Bill Valentas became frustrated with the limitations of the company’s generic small business accounting software. When Valentas was introduced to Restaurant365, he was drawn to the team and the flexibility of the system. He quickly understood how switching would be worth the investment. Noted Valentas, “With Restaurant365 we can see across our whole business and charge things intercompany. Just that function alone saves us multiple days of reconciliation every period.”

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Nova Restaurant Group

Produces $850,000 More in Bottom Line Profits

Seven unique restaurant concepts in Minnesota

NOVA Restaurant Group’s biggest challenge was finding an accounting system that efficiently managed its seven stores based on operational periods and corresponding budgets. “I was wasting time investigating falsities rather than managing,” said Bruce Nelson, CFO. “With our old system, I would spend 12 hours a week auditing. Now with Restaurant365, I spend an hour a week, freeing me up to focus on other areas that are aimed at growing our restaurant group versus keeping it accountable.”

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The Restaurant People

Launches 8 New Locations and Saves 20% in Accounting Resources

Restaurants and nightlife venues in Florida

The Restaurant People develops, manages, and operates restaurants and nightlife venues in Florida. As the company grew across, it needed to centralize its documents. “We would have needed multiple layers of third-party software to obtain the functionality we wanted. It was going to be expensive and complicated to enhance our infrastructure as we grew,” said Michael Zielinski, CFO. “Then we found Restaurant365 and were floored by all it could do within one system. It was a no brainer.”

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Luke’s Lobster

Better manages business, labor, food cost tracking, waste, ingredient pricing and more

Fast casual restaurant group with 29 domestic locations and 13 international locations in Japan and Taiwan

After four years in business, Luke’s Lobster sought a new reporting platform to fit its needs as it continued to expand across the country and the world. The company made the switch from QuickBooks to Restaurant365 because of the software’s multi-functionality for multiple locations and the centralized database for all of its accounting and reporting information. R365’s tools allow Luke’s reporting of 29 restaurants to be completed in the same time as it would for one restaurant.

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Big Red F

Dreamy Functionality with 13-Period Accounting

Award-winning multi-concept restaurant with 11 locations throughout Colorado

“We switched to 13 four-week accounting periods in 2010 and limped along with the inability of Quickbooks to recognize these reporting periods for 4 painful years. All financial reporting and budgeting was housed in Excel,” said CFO Tiffany Richards. Then they switched to R365 and everything got easier: “The most significant time savings has come in financial reporting and analysis. The 13-Period functionality of R365 has been dreamy. We now can load budgets and run a large variety of P&Ls for all our entities, or just one, compared to budget or each other, or trailing 13 periods.”


Twisted Root Burger Co.

Saving $12K and Even More

Time Burger-taco restaurant with 16 fast-casual locations and a food truck

Looking to align their accounting with operations management and inventory, Twisted Root made the switch from Intacct to R365. The automatic polling of POS data and creation of Sales and Labor Journal entries saves them 5 hours a week from their old process, and they identified a $12k vendor pricing problem thanks to R365. With R365, they now have a full store inventory in place they can rely on as a starting point for each additional location. Despite all this, what’s their favorite part about R365? The customer support: “They’re by far our best vendor for responsiveness and problem solving,” said J.J. Pledger, Chief Bean Counter.


Hassle-Free Franchise Management

Fast-casual sandwich restaurant with 13 corporate locations and 90+ franchisees 

Capriotti’s needed to save time and automate where they could. Before R365, they were manually importing and exporting sales data, payroll accruals, and more. Now, the process is fast and direct: “The biggest time savings have come through the efficiencies created by the daily POS integration including the payroll accrual, the inventory imports, the G/L J/E import function. The franchising module also provides an easy way to handle franchisee royalty billing and payments,” says J.D. Vukasin, CFO.

"With more than 300 locations, it used to take us a full day to process our weekly franchisee billing with Excel. That’s 20 percent of our time. Now that we’ve automated the process with Restaurant365, it takes 30 to 45 minutes from start to finish."

Scott Putnam,

Corporate Controller, Wetzel's Pretzels.